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Contact Performance Audio Video for your residential and commercial projects. We specialize in home theater, audio video, surveillance, security, electrical and more.
Reviews
Our Happy Clients Love our Work
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Above and Beyond Customer Service
My name is Jill Newton, and I wanted to take a moment to share how wonderful our experience was with Chad, our service technician. Chad was incredibly friendly, knowledgeable, and helpful. During our scheduled visit for a TV issue, we started talking about some other issues we had been experiencing. Chad took the time to check our internet connection, even though it had nothing to do with the reason for his visit. He spent well over an hour testing everything, taking notes, and troubleshooting the issue. As it turned out, our internet speed was slower than it should have been, and Chad had a great recommendation for improving it. Thanks to his suggestion, we ended up purchasing new equipment, which Chad also installed for us. We have worked with Chad before and have always had a great customer service experience. His willingness to go above and beyond, attention to detail, and genuine desire to help really stood out to us. Chad deserves more than a gold star! We truly appreciate his excellent service and would highly recommend him.
Jill Newton - Arizona
Reliable
Very responsive team and very knowledgeable.
Kevin - Arizona
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Service That Goes Above & Beyond
We could not be happier with our experience working with PAV! The team handled our security system, sound system, and Wi-Fi installation with top-tier professionalism from start to finish. A huge thank you to Dylan, Ray, Alex, Paul, Rhonda, and the entire team. Everyone was remarkably friendly, knowledgeable, and respectful of our space. They made the entire setup process seamless and stress-free, taking the time to ensure everything was configured perfectly and easy for us to use. If you are looking for a reliable, highly professional team for your audio, video, and security needs, look no further than PAV. We are so glad to be working with them and cannot recommend them highly enough!
Anna - Arizona
Eight Years Strong
This review is based on eight years of working with PAV. After our house was burned to the ground in a wildfire in Northern California, we moved to Scottsdale and built a new home. PAV did all the wiring, auto shades, audio system, and Control4 system. They went out of their way to make helpful suggestions and completed each project on time and within budget. Everything operated as advertised. All the techs were very courteous and professional. Needless to say, all maintenance and adjustments have been performed by PAV. The front staff are fantastic, namely Rhonda, who is an excellent organizer and extremely personable. Several times when repairs have been done, Marty, the owner, called me to make sure all was okay. They are always available and on time. I only wish all the other vendors were like PAV. I have absolutely no reservations in recommending PAV for all your electrical and audio needs. We are very lucky to have them in the Valley.
Mark - Scottsdale
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Reliable Partner for Multi-Year Projects
Marty, JT, Dave and David have been amazing to work with. They have been flexible with my multiple projects and multi-year staged remodel. They are extremely knowledgeable and accommodating. I would highly recommend them.
Michael - Arizona
A Well-Deserved Thank You
I was inspired to write this after one of your technicians fixed two minor issues with our alarm system. He was very thorough and a pleasure to work with. It got me thinking. You might recall that 12 years ago, during my home renovation, I sent you an email containing disparaging remarks about your employees, which got us off to a rough start. If I never properly apologized back then, I do so now. I was clearly wrong. Over the past 12 years, whenever we've had an issue related to our alarm or entertainment system, your employees have consistently been helpful, professional, and great to work with, both in our home and over the phone. You have clearly built a strong service culture at PAV, which is not always easy to do. My appreciation goes to your employees and the entire organization.
Dick - Arizona
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Top-Tier Service
Their service was outstanding from start to finish, and their knowledge, expertise, and professionalism were best-in-class. The team took the time to understand our needs, answered all of our questions thoroughly, and delivered exceptional results. Their attention to detail and commitment to quality were evident throughout the entire process. It’s clear they are experts in their field, and we greatly appreciated their reliability and customer-focused approach. We highly recommend PAV to anyone looking for superior audio and video services.
Clifford - Arizona
Contractor Trusted
I've used Performance Audio Video on more than 50 homes over the last 22 years and obviously love working with them. They listen and explain options well with my homeowners during planning stage. They are attentive, timely, reliable and hardworking at my jobsites. The follow through with equipment installation and client orientations and are accommodating with the inevitable phone calls for additional equipment or assistance directly with the owners after they move in. In all the years I've used them, I don't remember a single homeowner being unhappy with them. I highly recommend them.
Full Circle Custom Homes - Arizona
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Second to None
Chad did an incredible job setting up my surround sound system, it truly feels like I’m right in the middle of the action. His work was fast, efficient, and done with real attention to detail. I wouldn’t trust anyone else with my home theater setup. Highly recommend!
Mary - Arizona
Repeated Excellence
PAV not only pre-wired my entire new 6,500/sf home for audio, video and security but provided and installed the Control 4 system, audio equipment, TV's and security cameras and related equipment. This is not my first go round. PAV Absolutely gave the best pricing and service I have ever received. I cannot recommend them enough.
Mike - Arizona
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Trusted Trade Partner
I wanted to take the time to write this because it matters. As a custom home builder, we rely heavily on partners who can handle both small and large-scale projects and stay on schedule—PAV has been very consistent for us. They handle everything from home theater and audio/video to surveillance, security, and electrical, which makes them a great one-stop shop. [...] The team at PAV is responsive, professional, organized, and shows up when they say they will, which is huge when it comes to keeping our projects on track. [...] Highly recommend!
Sonora West Development - Arizona
Tailored Living
I have used PAV for a new house and a remodel. In both cases their attention to what and how I want my home to “work” layered in with the most current technology has made our homes more enjoyable.
David - Arizona
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Trusted for Years
I have worked with PAVAZ in 2 homes for over 16 years, including an elaborate and technically advanced system. Their service is awesome! They know what they are doing for security and Control 4, and their technicians are well trained and conscientious. Even the office staff- Rhonda and Becca, always find a way to get someone out in the event of emergencies, and work with us to develop an agreeable schedule. A very good company with a strong team!
Steve - Arizona
Outstanding Support
The customer service at PAV is over the top. The owner is always prompt to answer any questions.
Christina - Arizona
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On-Time Delivery
Had a great experience, staff were very professional and knowledgeable. Installation was on time as promised, clean up with spot on. I would highly recommend this company for any audio and video services.
Joe - Arizona
Smooth Process
PAV came out to our home and walked us through the types and options for home automation. We came up with a game plan. The installation went smooth.
Mike - Arizona
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Two Decades
I am a general contractor here in Scottsdale and have worked with Marty and his guys for almost 2 decades. Wow has it been that long? Whether it's on my personal homes, remodels or a new builds, PAV has always done a professional job. I would recommend them 100%.
John - Scottsdale
Trusted Experts
I have used Performance Audio for almost a decade. The team is responsive, professional, and fairly priced. They’ve done multiple installs and what really stands out is the support down the road after the big installs. 5-stars to Marty and the entire team.
Daniel - Arizona
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Proven Reliability
Have been using Performance Audio and Video for our security and audio/video needs for over 20 years. They have always been prompt, responsive to our needs, and treated us fairly and with the utmost respect and professionalism. From the sale to installation they are the best!
Rodster - Arizona
Very Knowledgeable
Sales to installers arrived on time. Performance did a beautiful job of mounting screen on the wall and hiding all cables. The Performance Audio Video Technician was very knowledgeable, experienced and completed job ahead of schedule. I will use them again.
Robert - Arizona
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Very Professional
I have owned several homes in NE Scottsdale with theater and sound installations. Performance was very professional from the initial consultation of my requirements right through project completion. Everything they indicated would be done was accomplished, with professional and courteous service. I would gladly recommend Performance Audio Video for your home theater needs.
Matt - Scottsdale
